Terms of Service

Last Updated: October 27, 2025

Welcome to TRUVIAH. By accessing or using our website at truviah.com, you agree to be bound by these Terms of Service. Please read them carefully.

1. General Terms

By using our website and purchasing our products, you agree to these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site after any changes indicates your acceptance of the new terms.

2. Use of Our Website

You must be at least 18 years old to make purchases on our website. You agree to provide accurate, current, and complete information during the purchasing process and to update such information to keep it accurate, current, and complete.

3. Products and Pricing

All product descriptions, images, and prices are subject to change at any time without notice. We reserve the right to limit the quantities of any products or services we offer. We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your device's display will accurately reflect the actual product color.

4. Orders and Payment

By placing an order, you are making an offer to purchase our products. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud. Payment must be received before your order is processed. We accept major credit cards and other payment methods as displayed at checkout.

5. Shipping and Delivery

Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or customs. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

6. Returns and Refunds

Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.

7. Product Use and Disclaimer

Our hair care products are for external use only. Results may vary by individual. We recommend performing a patch test before full application. If you experience any adverse reactions, discontinue use immediately and consult a healthcare professional. Our products are not intended to diagnose, treat, cure, or prevent any disease.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of TRUVIAH or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

9. Limitation of Liability

TRUVIAH shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our products or website. Our total liability shall not exceed the amount you paid for the product.

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

11. Governing Law

These Terms of Service are governed by the laws of the United States. Any disputes arising from these terms or your use of our website shall be resolved in the appropriate courts.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@truviah.com
Website: truviah.com

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.